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Akeni Help Desk Assistant Enterprise IM
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

Download Akeni Help Desk Assistant Enterprise IM

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Tags: instant messaging, support, operator, session, akeni, help, messaging im, reference, based, future
Version: 1.0
Released: Jul, 7 2005
License: Shareware, $799.00
Expires: Expires after 30 Days

Platforms: Linux; Windows 2000/XP
Downloads: 12

Homepage of Akeni Help Desk Assistant Enterprise IM

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

Developer: akeni

Software from akeni:
Akeni Enterprise Instant Messaging LDAP
Akeni Help Desk Assistant Enterprise IM
Akeni Instant Messaging -Pro Business IM
Akeni Jabber Client (XMPP) Corporate IM
Akeni LAN Messenger (Instant Messaging)
Akeni Live Help 123 - Corporate IM
Akeni Secure Messaging Server-Expert Edition
Akeni Web Chat for enterprise im lan

You can download other software from akeni by clicking the links above

More freeware and shareware software at http://www.newfreeware.com/
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM.
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