Mobile View PDA Remote Control and Helpdesk Software
allows person to remotely manage and support mobile devices both from Intranet and Internet locations.
With Mobile View -Enterprise v 0.4 you can now provide your mobile users with real-time mission critical support anytime and anywhere.
Mobile View PDA Remote Control and Helpdesk Software is a powerful program designed for Windows 9x/NT/2000/Me/XP and PocketPC devices.
An advanced display driver (virtual screen resolutions, zooming, panning, landscape and portrait view), and a remote control module are included.
PocketPC screen on your desktop screen, various displaying options, standart keyboard and mouse support for PocketPC device, PocketPC screen capturing, AVI recording, video output, file transfer and encryption Aurorisoft's Mobile View server is located in demilitarized zone (DMZ). Configuration involves multiple firewalls that add layers of security between the Internet and a company's critical data and business logic.
Calling center can provide combination of:
1 administrator - 1 user
1 administrator - many users
many administrators - many users
Administrator or technical support representative can assist client with installation of applications on PDA device, remote administration, trouble shooting and issue resolution.
While connected to the internet, the client can send a chat request for assistance to an administrator in real time, send an e-mail request or call the help desk. Mobile View supports: GSM, GPRS, CDMA, 802.11 a/b/g, SSL 128b encription VPN .
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